Frequently Asked Questions

Answers to the most common questions about our freelance marketplace.

We accept major credit and debit cards, PayPal, and other secure payment gateways. All transactions are encrypted and processed securely.

Yes, you can cancel a project before it’s completed. However, cancellation policies may vary depending on the freelancer’s terms. We recommend reviewing them before starting the project.

Receipts are automatically generated and sent to your registered email address after each transaction. You can also download them anytime from your account dashboard.

If you’re hiring for a business or commercial use, we recommend choosing freelancers who offer commercial-use licenses. You can clarify license details directly with the freelancer before starting a project.

You can send a direct message to any freelancer through their profile page. This allows you to discuss project details, availability, and expectations before making a commitment.

Yes. Payments are held securely and only released to the freelancer once you approve the work. If there’s an issue, our support team can step in to help resolve disputes.

All files and deliverables are available in your project chat or dashboard. You’ll receive a notification once the freelancer uploads the final work.